Direct from Owner, semester student apartments in heart of Tallinn

Frequently Asked Questions

Q: Is the deposit refundable?

Yes. A security deposit (usually equal to 1 month’s rent) is required to secure the room. This deposit is fully refundable at the end of your stay, provided the room and apartment are returned in the same condition and all bills are paid.

Q: Do you charge a broker fee / commission fee?

No. You are renting directly from the owners (Priidu & Diana). There are no hidden agency fees or commission fees.

Our goal is to respond to your queries as soon as possible - pretty much around the clock! But before you drop us a message, read through our most commonly asked questions below - maybe the answer is already there. You will always get the fastest response via Facebook Messenger. We look forward to making you comfortable with all aspects of the rental process to provide you a seamless arrival to your Tallinn home!

STUDENT FAQ: Frequently Asked Questions

1. BOOKING & CONTRACTS

How do I book a room? Since we rent for longer periods (semesters), we don’t use a simple “Book Now” button. We want to make sure the room fits your needs.

Browse: Choose your favorite apartment or room.
Contact: Send us a message via Facebook Messenger / WhatsAPP or Email (koolroomstallinn@gmail.com).
Quote: We will send you a personal offer and the contract details.
Confirm: Once the deposit is paid and the contract signed, the room is yours!

What is the minimum stay? Our focus is on university students. We typically require a contract for the full academic semester (approx. minimum 5 months) or the full academic year (10–12 months).

Is the deposit refundable? Yes. A security deposit (usually equal to 1 month’s rent) is required to secure the room. This deposit is fully refundable at the end of your stay, provided the room and apartment are returned in the same condition and all bills are paid.

Do you charge a broker fee / commission fee? No. You are renting directly from the owners (Priidu & Diana). There are no hidden agency fees or commission fees.

2. APARTMENT & AMENITIES

Is bed linen included? Yes. Unlike many student dorms where you have to buy your own, our rooms come fully ready. We provide pillows, blankets, bedsheets, and towels. You just need to bring your suitcase.

Is the kitchen equipped? Yes. All our kitchens come with pots, pans, cutlery, plates, cups, and cooking utensils. You don’t need to buy anything to cook your first dinner.

Is there Internet/Wi-Fi? Yes Absolutely. We know how important fast internet is for your studies (and Netflix). All apartments have high-speed Wi-Fi included.

Is there a washing machine? Yes. Every apartment is equipped with a washing machine. Using it is free of charge (no coins needed!).

3. COSTS & UTILITIES

Are utility costs included in the rent?

Yes. You pay fixed monthly rent that includes utilities.

4. RULES & LIVING

Can I register my place of residence (for TRP/ID Card)? Yes. We provide the necessary rental contracts so you can officially register your place of residence in Tallinn. This is essential for your EU registration or Temporary Residence Permit.

Is smoking allowed? No. All KoolRooms apartments are strictly non-smoking. Smoking is forbidden in bedrooms, common areas, and windows. Violation of this rule will lead to the loss of your deposit.

Can I have guests? You are welcome to have a friend visit, but please respect your flatmates. Overnight guests are generally allowed for short stays (e.g., a weekend) if agreed upon with roommates, but parties are not allowed. We prioritize a quiet study environment.

5. WHY KOOLROOMS?

We have been in exactly your shoes – an international student (or parent of a student), heading to a foreign country to study abroad, and needing to find a comfortable home and trustworthy landlord. We are exactly that. We are Diana and Priidu, a local Estonian family who have lived and studied in various countries around the world, and have now settled back in Estonia, and run KoolRoomsTallinn as a family business. Diana has been an exchange student in America and France, and Priidu at the moment has his 16-year old daughter studying in Argentina. We have been providing high quality homes in Tallinn for 10+ years to now more than 600 tenants. We manage the apartments ourselves, meaning if you have a problem (e.g., something breaks), you call us directly, and we fix it. No faceless management companies!

Is it safe? Tallinn is generally very safe, and our apartments are in the safest, most prestigious districts (next to the Ministry of Foreign Affairs and Embassies). We also verify all tenants to ensure a safe and friendly community in each apartment.