Frequently asked questions

Since we rent for longer periods (semesters), we don’t use a simple “Book Now” button. We want to make sure the room fits your needs. Browse: choose your favourite room. Request: send your details with the “Request a room” form, or message us on Facebook Messenger, WhatsApp or email (koolroomstallinn@gmail.com). Quote: we send you a personal offer and the contract details. Confirm: once the deposit is paid and the contract signed, the room is yours.

Name as in passport, date of birth, email address, mobile, passport number, emergency contact (name, email, mobile – usually a parent), school or employer in your home country, and school or employer in Tallinn.

Our focus is on university students. We typically require a contract for the full academic semester (approx. minimum 5 months) or the full academic year (10–12 months).

Yes. A security deposit (usually equal to 1 month’s rent) is required to secure the room. It has historically been refunded to 99% of tenants, at the end of your stay, provided the room and apartment are returned in the same condition and all bills are paid. Please note: a fixed one-time 100 EUR cleaning fee is deducted from the security deposit per room. This is non-negotiable – if the deposit is 450 EUR, you get back 350 EUR.

Yes. We charge a one-time 200 EUR contract fee, payable before the contract is created by our lawyer. It is a form of financial commitment to reserve the room and is not refundable.

No. Typically in Estonia the tenant pays a broker fee equal to one month’s rent. We do not charge this, as you are renting directly from the owner. There are no hidden agency or commission fees.

Yes. Unlike many student dorms where you have to buy your own, our rooms come fully ready. We provide pillows, blankets, bedsheets and towels. You just need to bring your suitcase.

Yes. All our kitchens come with pots, pans, cutlery, plates, cups and cooking utensils. You don’t need to buy anything to cook your first dinner.

Yes, absolutely. We know how important fast internet is for your studies (and Netflix). All apartments have high-speed Wi-Fi included.

Yes. Every apartment is equipped with a washing machine. Using it is free of charge, no coins needed.

Yes. You pay a fixed monthly rent that includes utilities.

Yes. We provide the necessary rental contracts so you can officially register your place of residence in Tallinn. This is essential for your EU registration or Temporary Residence Permit.

No. All KoolRooms apartments are strictly non-smoking. Smoking is forbidden in bedrooms, common areas and windows. Violation of this rule will lead to the loss of your deposit.

You are welcome to have a friend visit, but please respect your flatmates. Overnight guests are generally allowed for short stays (e.g. a weekend) if agreed with roommates, but parties are not allowed. We prioritise a quiet study environment.

We have been in exactly your shoes: an international student (or parent of a student) heading to a foreign country to study, needing a comfortable home and a trustworthy landlord. We are Diana and Priidu, a local Estonian family who have lived and studied in various countries and now run KoolRoomsTallinn as a family business. We have been providing high quality homes in Tallinn for 10+ years to more than 600 tenants. We manage the apartments ourselves: if something breaks, you call us directly and we fix it. No faceless management companies.

Tallinn is generally very safe, and our apartments are in the safest, most prestigious districts (next to the Ministry of Foreign Affairs and embassies). We also verify all tenants to ensure a safe and friendly community in each apartment.